Recent Water Damage Posts

How to Prevent Frozen Pipes In Your Long Island Home

1/27/2021 (Permalink)

frozen pipes outdoor faucet As temperatures dip this week in Long Island, be sure to take preventative measures to protect your home from frozen / burst pipes

As the weather dips into colder temperatures this week, it is crucial to protect your home’s water pipes against freezing. Non-insulated/unprotected pipes in your basement and crawlspaces are susceptible to freezing, leading to incidents that can lead to the pipes bursting and flooding your home.

Why Frozen Pipes Are a Problem

Water expands as it freezes.  When it does, the pipe expands and puts extreme pressure on whatever is containing it, including metal or plastic pipes. Pipes that freeze most frequently are those that are exposed to severe cold. This includes outdoor water faucets, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.


For example, A 1/8-inch crack in a pipe can leak up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold.


In the U.S., frozen pipes cause significant damage every year, but they often can be prevented. By taking the time to treat the issue, you will be able to prevent these pipes from freezing/bursting in the future.

What causes frozen pipes?

There are three common causes of frozen pipes:

1. Quick drops in temperature
2. Poor insulation
3. Thermostats have been set too low

Here are a number of proactive steps you can take to protect your pipes from freezing:

  • Check the insulation of pipes in your home’s crawl spaces and attic. Exposed pipes are most susceptible to freezing, so make sure you go to your local hardware store and buy insulation sleeves.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, such as Underwriters Laboratories Inc., and only for the use intended (exterior or interior). Closely follow all manufacturers’ installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
  • Use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.
  • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
  • Open cabinet doors to allow heat to get to uninsulated pipes under sinks and appliances near exterior walls.

What to do if your pipes freeze:

  • If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
  • If your house or basement is flooding, turn off the water valve and call SERVPRO of Freeport, Roosevelt at (516) 774-2200 to schedule right away.
  • Do not touch or use electrical appliances in areas of standing water due to electrocution concerns.
  • Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard. Every year, many building fires are caused by people trying to thaw frozen pipes. All open flames in homes present a serious fire danger, as well as a severe risk of exposure to lethal carbon monoxide.
  • You may be able to thaw a frozen pipe with the warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
  • If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on and call (516) 774-2200. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it. Likely places for the water turn-off valve include internal pipes running against exterior walls or where water service enters a home through the foundation.
  • If you will be going away during cold weather, leave the heat set to a temperature no lower than 55°F.

We hope these tips are able to help you prevent any water damage in your home this winter. If you do experience damage, we are able to assist at a moment's notice. Just call your local SERVPRO of Freeport, Roosevelt. We have trained technicians who are able to service any Long Island Home. Call (516) 774-2200 for quick scheduling.

How to Prevent Water Damage

12/21/2020 (Permalink)

Water Loss Follow these tips to prevent water damage in your home

If you're careful about what goes down your drains, you can help prevent cracks and damage to your pipes that might otherwise lead to leaks and water problems.  Be careful what goes down our toilet. It's a good idea to flush only human waste and toilet paper.  Note: even "flushable" wipes can clog toilet drains, especially in bulk.  Make sure not to pour grease or coffee grounds down drains as these can clog pipes and sewer lines.  If you have a drain clog, try using a drain snake rather than a chemical cleaner as a snake is typically both ore effective and less potentially hazardous.Clean your gutters regularly once a year and be sure to check them after heavy storms to make sure water is flowing properly.  Once a year, make sure to visually inspect your plumbing, including any toilets, sinks, tubs, washing machines, or dishwashers and look for any signs of damage or leaking.  Flush your sinks with baking soda and vinegar to help prevent clogs.  You can use lemon juice to eliminate odors.  Consider investing in a sump pump in case of flooding and be sure to check it regularly to make sure it is in good working order.  Pay attention to your water bill each month.  An unexpected increase may indicate that water is leaking somewhere.  water Damage Prevention when traveling:  As the holidays are approaching us these are helpful steps you can take before you leave to help prevent any water problems while you're away. 1) Adjust your HVAC settings to a low setting or turn them off completely if possible. 2) Consider turning off your water supply and draining your pipes. 3) Ask a neighbor to check on your house or business every few days to make sure there aren't any developing problems. While it's not always possible to prevent water damage, these tips can help minimize your chances of having to deal with a major water related emergency. Dealing with a water loss? Give us a call at (516) 774-2200 for quick and easy scheduling.

Flooded Basement: Cleanup and Restoration

12/21/2020 (Permalink)

Flooded Downstairs Is your basement flooded? Give us a call at 516-774-2200 for immediate assistance!

Flooded basements can occur after a natural disaster, such as a storm, or as the result of a pipe bursting or water left on. No matter the cause, it's important to call a professional cleanup company like SERVPRO of Freeport, Roosevelt AND your insurance company when a water loss occurs. Most importantly, after any water damage situation your focus should be safety.

Is it safe to stay in the house?

Electrical and "slip and fall" hazards are some of the most prevalent concerns after water damage occurs. When dealing in the immediate aftermath of water loss, it's important to take caution when navigating the affected area to prevent injury. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors. SERVPRO of Freeport, Roosevelt Professionals are highly trained in water damage restoration including basement and crawlspace flooding.  We have the experience, and equipment to remove the water and dry your basement properly.  Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.  We have a 24 hour emergency service and we are highly trained water damage restoration specialists here at SERVPRO of Freeport, Roosevelt. SERVPRO of Freeport, Roosevelt has the expertise and equipment to quickly restore your property to pre-water damage condition.  We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.  Our technicians will also inspect your property's water damage, determining the type of water damage and the areas affected. This step is crucial step to creating an effective plan of action that will result in a successful restoration. After the bulk of the water has been removed, we use specialized equipment to target the water that's harder to access. We use less intrusive, scientific dying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers. SERVPRO of Freeport, Roosevelt can also clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.  The last step is restoring your home back to itspre-water damage condition.  The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding your basement. Dealing with a flooded basement? SERVPRO of Freeport, Roosevelt can work directly with your insurance company. Give us a call at (516) 774-2200 to schedule.

Why SERVPRO is the Best Option for Water Damage Remediation

12/11/2020 (Permalink)

Water Loss Treatment Dealing with a water loss is a job for the professionals!

Our Professionals Save You Money on Water Loss Recovery

It is tempting for homeowners to want to save themselves money by opting to recover and repair damage on their own. Unfortunately, many individuals just lack the experience and efficient output that comes with years of training.

Often this decision is based on a need or want to save money over the perceived higher costs of restoring your home professionally after a situation like a flood or storm damage. There are many ways in which choosing the experience and knowledge of restoration professionals can save you money on restoring your property after a disaster.

After water damage occurs, the leaking water can often continually flow out from the source, spreading farther throughout the property as time presses on. While there are often clear signs of the damage of these water loss incidents that can occur, many homeowners lack the equipment and experience to identify the presence of moisture and dampness in areas of their property that they cannot see. This undiagnosed moisture can facilitate mold growth and other threats, leading to hazardous conditions and costlier remediation for your property.

The SERVPRO technicians that we dispatch to your home have the continued training to provide the most efficient and effective approach to extraction, drying, and other mitigation approaches that your home needs in this critical early stage of recovery. Without these techniques and advanced equipment, your home could experience further degradation from the saturation of construction materials and structural elements.

Without properly drying or addressing concerns like our SERVPRO professionals can when they enter your water damaged home, you can allow structural failures or decomposition to continue. When you battle these effects later, they often result in the need for removal of the damaged materials and reconstruction, which is far costlier than the initial restoration would have been.

There are many reasons why seeking the experience and advanced equipment that our SERVPRO of Freeport, Roosevelt professionals have can be beneficial to your home after a water loss incident. Make it “Like it never even happened,” and save yourself some money at the same time, give us a call today at (516) 774-2200

What To Do If A Water Pipe Bursts In Your Home

10/22/2020 (Permalink)

Broken Pipes Image Broken Pipes are more common than you think. Make sure you are prepared to act immediately!

Broken Pipes 101

Extensive water damage can be caused by faulty water pipes: cracked, broken, or frozen pipes are likely to burst which can cause enormous destruction. Timing is extremely important when responding to a broken pipe, knowing how to best respond will give you the best chance to save your items and to reduce the amount of money spent by restoring your property instead of replacing all surfaces touched by the water.

It's is important to take care of your water damage as soon as possible. It can be difficult to determine what to do in a high-stress situation like this, but being prepared by knowing the below steps can save yourself time and money in the case of emergency.

1. Contact Your Insurance Company

As soon as a pipe breaks and begins to flood your home, you need to call your insurance company. Be sure to have your local agent's office and national hotline on deck. The sooner you can get your claim started, the sooner you will receive the money necessary to pay for the broken pipes and begin repairs. Do not risk your claim being denied, make sure to contact your Insurance Company ASAP.

2. Take Note and Pictures of ALL Damage

During an insurance claim, an adjuster will come to your home to audit the extent of the damage done to your home. Before they arrive, it's helpful to create a list of damaged items through notes and pictures. The adjuster will be able to use this list as valuable information when processing your claim.

3. Keep All Damaged Items

Even if it is destroyed beyond recognition, do not throw away affected items. These items act as proof of damage to the Insurance Company and can help prove the extent of your claim, so you can receive the resources you need to pay for repairing and replacing your items.

4. Have Mitigation Done

When a pipe bursts, it results in flooding to your home. You would be surprised at how quickly a burst pipe can fill your home with water. As soon as moisture hits your walls and floors, it is only a short period of time until the surfaces are structurally compromised or susceptible to mold growth.

Mold can begin to grow in as little as a day and can easily spread to large areas. Excessive water can quickly absorb into your home, which means that the materials will then need to be replaced.


Call SERVPRO of Freeport, Roosevelt if your Long Island home has been damaged as a result of bursting pipes. You can trust our cleanup and restoration service to perform mitigation quickly to minimize any further damage. Our team will also make all attempts to save your items and restore all materials that have been hit with water damage. You can be confident that we will have your home looking as good as new!

Call SERVPRO of Freeport, Roosevelt at (516) 774-2200 for immediate service.

Danger of Storms

10/13/2020 (Permalink)

Long Island Storm Heavy storms can lead to water damage. Don't let your property fall victim, call us today!

Severe storms and winds are dangerous conditions that can lead to the flooding of your home. SERVPRO of Freeport, Roosevelt is here to help mitigate any water damage that occurs as a direct result of storms. If heavy rains tear through Nassau County, our SERVPRO branch is ready to help get local businesses and home get back to business. After all, SERVPRO of Freeport, Roosevelt can handle any size disaster.

At our franchise, we enlist a storm team that can be called in to help efforts to mitigate with any size disaster. Worried about a large loss? Our team is especially equipped to handle any size loss that might come your way! From malls, warehouses, apartment buildings, universities, and larger, we are able to quickly set up a task force and start quickly.

Do you have any questions or concerns? Let us know by calling (516) 774-2200. Don't hesitate to call us, whether its from a small or storm or when a natural disaster strikes. We are always #HereToHelp at SERVPRO of Freeport, Roosevelt!  

SERVPRO of Freeport, Roosevelt specializes in the cleanup and restoration of property after a water damage event. We are able to help residential and commercial properties. From the very first phone call, you can expect a seamless experience. Our office staff and technicians are highly trained in property damage restoration. From continuous, ongoing training at SERVPRO’s corporate training facility to our regularly scheduled IICRC-industry certification, you can rest assured that our staff is experienced and able to quickly service your needs and get the job done right.

For more information on the SERVPRO mobile app and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.