What our Customers say...


I've worked with this office for volunteering efforts here in the community. They are genuinely kind and resourceful people who are always thinking of their customers!

Maria and her team were able to quickly come to our basement to get rid of all the water that came in after the rainstorm that hit over the weekend. They were so respectful, wearing masks and being sure to close the door and wipe their feet before coming in. It made an impression on us how thoughtful they were when fixing our water damage. Thank you to the SERVPRO team for their help!

The amount of soot and smoke that was in our home made me feel like we could never get it cleaned up. Maria and her crew came to our home and it was like magic. When my wife and I came home, ALL of the damage was gone. It was the cleanest I had seen it since we built our home. 10/10 job, SERVPRO!

This team was so attentive and with us for every step of our restoration process. We are forever grateful for all of their help!

Fair pricing and quality service. Would recommend!

We operate a small warehouse in the area, and we have people coming in and out 6 days a week. We had storm damage that threatened 50% of our inventory. The SERVPRO team came in and got rid of the excess water and made sure all of our materials were dried up and safe. We are so thankful to Maria and the rest of the team for coming out as fast as they did.

Our office experienced a major flood because of the office next to us. SERVPRO dispatched a crew to us immediately after we called and our water damage was fixed quickly. We were back to work in no time!

Our office experienced a major flood because of the office next to us. SERVPRO dispatched a crew to us immediately after we called and our water damage was fixed quickly. We were back to work in no time!

We called because we needed our office cleaned right away when someone tested positive for the virus. The office answered all of our questions and sent a tech right away so we could go back in. The place was spotless when we came back.

My entire experience with SERVPRO was positive. They showed up on time and took care of the damage right away.

Great service from start to finish. I couldn't be happier.

The SERVPRO team has been an active member of the community since they started here. The Fire Department is lucky to have their support for our events and our firefighters.

This company really means it when it comes to customer service. My office looks good as new after they came in.

The project manager who came out to give me an estimate was so kind and attentive. From start to finish, Maria made the entire ordeal as simple and easy as possible.

This team was quick to respond and take care of my ceiling. They were able to fix the leak that caused the water damage and make it look like new. Highly recommended!

Wonderful team. They were quick to schedule and made my home feel safe again. Thank you, SERVPRO!

Wonderful service! Maria and her team were at my home within hours of the call and left the machines to make sure everything was dry. 

Tiffany was fabulous to work with from start to finish on our water loss. Everybody here in the office is satisfied with the service we received from SERVPRO of Freeport, Roosevelt. Will recommend!

Everything went perfectly. We were very happy with our service.

My father had COVID-19 and was forced to go to the hospital. While he was away, we needed his house cleaned and disinfected. Maria and her crew were amazing and able to make his home feel safe. 10/10 stars to this company!

Working with this team was such a great experience. I hired SERVPRO of Freeport, Roosevelt after extensive fire damage in my house. The fire damaged most of the house and the fire department damaged the rest by breaking the roof and windows and by flooding the entire house with water. A friend who had worked with the owner, Tiffany, before had referred me to this team. The Project Manager was onsite within 30 minutes and got to work. She secured the property and handled my insurance claim, helping me understand the process and what to do next. From there, the fire restoration went smoothly from the start and throughout I was kept in the loop almost daily. I take pride in the end result as I finished with a house much nicer than it used to be. I recommend SERVPRO of Freeport, Roosevelt to anyone looking for an excellent reliable and honest contractors.

They were super helpful and informative. They took the time to answer all my questions, and went through our home and explained everything to us. I would highly recommend working with this company if you want a thorough, honest assessment and great value for services done. I couldn't believe how good my basement looks now!

This company did a wonderful job! Got everything done in a quick efficient time! Tiffany was so helpful every step of the way. 10/10 would recommend this company!! Everything came out amazing!

This company was incredible! They were so professional and always available to contact. Tiffany is wonderful. She helped us every step of the way. The work was impeccable and I would recommend them to anyone. Our damages were severe but they got the job done very quickly. Now we have a beautiful new area all because of them!!